At On Cloud Projects, we strive to provide the best possible B.Tech and M.Tech projects related to IT and Robotics. We understand that circumstances may arise where you may need to request a refund. This policy outlines our guidelines for refunds, so please read it carefully.

1. Eligibility for Refunds:

• If you made a payment in error.
• If we are unable to deliver the project you purchased.
• If the project delivered is significantly different from what was advertised or described.

2. Refund Requests Process:
To request a refund, you must:
  a) Contact our Customer Support team via the contact information provided on our website.
  b) Provide a detailed explanation of the reason for the refund request.

3. Refund Timeline:
Refunds will be processed as follows:
 a) Payment made in error: Refunds for payments made in error will be processed as soon as we confirm the error. This may take  up to 7-10 business days.
 b) Non-delivery: If we are unable to deliver the project you purchased, we will issue a refund within 7-10 business days.
 c) Project discrepancy: If the project delivered is significantly different from what was advertised or described, a refund will be processed within 7-10 business days after the issue is verified.

4. Non-Refundable Circumstances:
Refunds will not be provided under the following circumstances:
 a) You changed your mind or decided not to use the project.
 b) You failed to provide the necessary information or cooperation to complete the project.
 c) The project has been successfully delivered and meets the agreed-upon requirements.

5. Payment Methods:
Refunds will be issued through the original payment method used when making the purchase. Please note that the time it takes for the refund to appear in your account may vary depending on your payment provider.

6. Contact Information:
If you have any questions or need further assistance regarding our refund policy, please contact our Customer Support team at support@oncloudprojects.com.

7. Policy Updates:
We reserve the right to make changes to this refund policy without prior notice. Any changes will be posted on our website, so please review the policy periodically.

By using our services, you agree to adhere to the terms and conditions outlined in this refund policy. We are committed to providing you with high-quality projects and addressing any refund requests promptly and fairly.

Thank you for choosing On Cloud Projects as your source for IT and Robotics projects.